Earlier today, my hosting provider, OpenHosting, notified me that Brain-Terminal.com had come under a denial-of-service attack and was knocked offline for several hours.

The source of the attack isn’t yet clear, but it has subsided and service has been restored for the time being.

I wouldn’t be surprised, though, if the attack resumed later. So, please forgive any site instability in the coming hours and days.

One bright spot out of all of this is that I discovered my hosting provider has stunningly good service. I’ve been with OpenHosting for a number of years, and the service has been remarkably stable. And today, OpenHosting’s support personnel responded very quickly, providing detailed technical assistance along the way.

I’ve used many hosting providers over the years, and I’ve been conditioned to expect a certain level of service (that level of service being “not very good”). My experiences with OpenHosting have been far better than with any other vendor.

Bad service is a pet peeve of mine, and I’m often quick to criticize businesses that treat customers poorly or don’t live up to their promises. It’s nice to know that, every once in a while, I run across a company whose service is worthy of praise.