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An overwrought Columbia Journalism Review column declares that the establishment media is a victim of big, bad bloggers and financiers who shockingly believe that complacency is not the proper response for an industry in a death spiral:
We the media are obsessed with our destroyers. We could even be said to love (or love to write about or edit) the many individuals who are taking us down. These include the mega-moguls and their hedge fund cousins who are or would like to buy newspapers in the raw, as well as the fashionable blog upstarts who are together profiting from and creating the end-of-media-as-we-knew-it.
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Today’s media gazing, in fact, can seem like an endless noir movie—a danse macabre with our assassins and those benefiting from our demise. We watch as they develop, learning a few of their tricks as they destroy us with better ones, all the time ceding our platforms to them.
You don’t have to be Anna Freud to figure that our fascination with these people is “identification with the aggressor.” And we are equal opportunity identifiers—we embrace the aggressor vultures from on high and the aggressor barnacles from down low that are chipping away at our industry. Why all the ink—or should I say code—wasted on our young or rich oppressors?
It would seem to be a defense mechanism, where a person who is externally threatened and torn down by an authority figure identifies with the source of the threat. According to psychoanalytic literature, the person does so by appropriating the aggression or taking on the qualities of the threatening figure. And when you identify with your aggressor—we, us, the victims—ostensibly replace our sense of fear and helplessness at our oncoming fragmented and demonetized media with the illusion of omnipotence. For a brief moment, we have the power of the Falcones, the Murdochs, the bloggers who just don’t care about anything...
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I looked up the “cure” for identification for our aggressors and of course I should have known better. There never is a cure for anything. But there is a recommendation that the patient—our industry—once bullied and now eager to serve or appropriate their defilers, start to find some “healthier” role models for relating. We the patients have, after all, developed an unnerving attachment to the people that are taking us down. But we may actually be “testing.” looking around for “healthier relationships,” and not finding them—in the words of one philosopher deciding, apocalyptically, to “enjoy our symptom.”
Yikes. This writer needs a little couch time to work through these complex emotions, or she will be forever in denial of what really ails the establishment media.
While it is true that the quickening pace of technological change caught the old media off guard, much of the media’s current predicament is largely of its own making. By intertwining their most valuable differentiator (facts gathered at some expense) with something that’s increasingly ubiquitous and free (opinions), media outlets diminish the perceived value of their product and send a muddled message to news consumers.
Although there are bloggers who have done excellent first-hand reporting, most bloggers are not equipped to compete with the core competency of large news-gathering organizations. Instead, bloggers tend to function as filters, amplifiers, analyzers and fact-checkers for stories that have been reported (and under-reported) by the establishment media.
To put it not-so-flatteringly, we bloggers are parasitic; we synthesize our product by relying on output from the establishment media. But we’re symbiotic parasites, and our existence benefits the media in numerous ways, not the least of which is by driving traffic (and therefore ad revenue) to media websites.
Unfortunately, as this CJR piece shows, some in the media view bloggers as the enemy, a tormentor that must be defeated. By seeing bloggers as direct competitors, outlets put themselves in a position of competing on their greatest weakness while at the same time undermining their greatest strength.
Instead of competing in the arena of gathered facts, many in the traditional media have responded to the rise of online outlets by deciding that they need more opinion in their product, not less. The problem with that is, the news media has been insisting for decades that they’re “objective.” Personally, I don’t think true media objectivity is even possible, but the claim of objectivity becomes even less credible as the media adds more and more opinion to their product.
Yet under the guise of “news analysis,” “putting things in context,” giving “perspective” and “helping you understand,” the news media insists on wrapping what should be its unique product—hard-to-gather facts—in packaging that makes their product look similar to everything else that’s available online for free.
How can media outlets get themselves out of this predicament? They should either embrace opinion journalism fully and drop the pretense of objectivity, or they should get out of the opinion business altogether if they insist on being seen as objective.
The first option would have outlets finally own up to their biases and admit to being in the opinion business, but then they’d compete even more directly with bloggers. This would also pull the media further away from the market that their news-gathering infrastructure is uniquely positioned to serve. But at least by being truthful with news consumers about the perspectives that shape their presentation of the news, some of the media’s tattered credibility might be restored.
The other option is for news outlets to go in the opposite direction and purge the opinion from their offerings. This means that adjectives and adverbs should almost never appear in reporting. It also means that outlets would have to open up all their raw notes, transcripts and other reportorial artifacts for public inspection and stop relying on unnamed sources. Otherwise, only the gullible would continue to believe in the Objectivity Fairy.
Marketers who specialize in product positioning know that the average consumer maintains only one mental impression of a brand. No matter how carefully an outlet tries to separate the presentation of opinion from that of news, at the end of the day, the typical news consumer is still left with a single aggregate perception of that outlet.
In other words, each outlet as a whole will either be seen as objective, or it will not.
Some in the media don’t want to face this truth and would prefer to lash out at imagined external enemies. But by mixing opinion with news while still claiming objectivity, the media sends a contradictory message that causes distrust of its product.
For an industry whose long-term capital is trust, this is one wound that can’t be blamed on blogs. It’s self-inflicted.
